What are you looking for?


1. When can I receive package after the payment?

Processing Time : Package processing time of order is not the delivery time, After we receive your order, we conduct Quality Control checks and testing in order to ensure the product's quality prior to shipment. The processing time varies depending on the specific product with the average processing time being approximately 1-3days; however, it can also be affected by the item's stock status.

2. What shipping method HOTPOP use?
HOTPOP partners with major international shipping companies such as USPS, ePacket, Yanwen, Yunexpress, AESS and EMS to offer. 

3. Shipping Charge
We support global shipping, the standard express shipping fee is US$5.99, and the order amount is more than US$49 free shipping.

4. How to track my order?
Once the order is placed, our system will send you an email about the order details. You can use tracking number tracking orders from tracking link: https://t.17track.net/en

5.Logistics Time
General logistics time is 12-25 working days, except holidays. Some remote areas may take 20-30 days. Thanks for your understanding.